what to do if your keyboard isnt working
Why don't any keys on my keyboard work?
Updated: 12/31/2020 by Reckoner Hope
Information technology tin can be extremely frustrating when your keyboard won't work. The keyboard is the chief manner of input to your computer. If you have no keyboard, you can't perform simple tasks like logging in to your operating organization or even entering your figurer's BIOS setup.
For this reason, we always recommend having a backup keyboard somewhere handy. A cabled keyboard with a USB interface is a cracking selection for whatsoever laptop or desktop computer made in this millennium. You can unremarkably choice up a brand new i at your local role supply or electronics store for nigh $10, or detect used or refurbished keyboards for auction online. E'er attempt to keep a spare keyboard handy!
If y'all accept no working keyboard, your troubleshooting options are limited. Some of the post-obit steps require that y'all use some other keyboard to diagnose the trouble. If you don't have ane, we recommend you do as many of the post-obit steps equally you can.
Note
If you're using a laptop and the keyboard is not working, the result may be due to a loose or bad connection on the motherboard. Spilled liquid on a laptop keyboard tin besides cause the keyboard to stop working. If the troubleshooting options on this page don't assistance you ready the issue, we recommend having your laptop looked at past a technician.
Check for hardware problems
Bank check your connection
Sometimes the simplest solution fixes the trouble. Verify the keyboard is plugged in deeply. Disconnect the keyboard from the reckoner and reconnect it into the same port. If you have a USB keyboard, you lot may want to attempt a dissimilar USB port to isolate the issue.
Check the wireless keyboard power switch
Most, if non all, wireless keyboards have a power switch so yous can turn a keyboard off when non in use to save bombardment life. Check the ability switch on the keyboard and make sure it is turned on.
Bank check wireless keyboard batteries and wireless adapters
If you are using a wireless keyboard, make certain the batteries in the keyboard haven't died. Also, cheque that the wireless receiver (usually USB) is connected properly to the estimator, and that cipher is blocking the betoken.
Keyboards with PS/2 ports
If you lot are using a PS/two keyboard, endeavor another PS/two keyboard (if you take admission to i) in the same port. If you connect a known working keyboard to the reckoner PS/2 port and it doesn't work, the PS/two hardware may take failed. If so, the motherboard itself may need to be replaced to ready the problem. If you take USB ports on your estimator, try a USB keyboard instead.
USB hub
If you're using a USB keyboard and the keyboard connects to a USB hub, try connecting the keyboard directly into the dorsum of the computer. If the keyboard works after doing so, the USB hub is probable defective and needs to exist replaced.
Test the keyboard outside Windows
In some situations, a keyboard may not work in Windows considering of an issue with software that interacts straight with the keyboard (e.g., ToggleKeys). If the keyboard has illuminated LED indicators for Num Lock, Caps Lock, or Curl Lock, try rebooting the computer and run into if pressing these keys toggles the indicator on and off. You can also exam your keyboard by trying to press the key to enter the BIOS setup. This key is usually F2, F12, or Del. Your estimator's boot letters specifies the correct key.
If the keyboard is working equally the computer is booting upwardly, something in Windows is preventing the keyboard from working. Try booting the computer into Prophylactic Manner. In Safe Way, your operating system loads the bare minimum software and device drivers to reduce potential conflicts. If your keyboard works in Rubber Style, try uninstalling or reinstalling whatever recently added software.
If the Num Lock and Caps Lock keys practice not work, and you cannot enter BIOS setup, all you can exercise is try another keyboard. If another keyboard doesn't work, chances are the motherboard needs to be replaced, and it may exist time to consider replacing your computer.
Bank check for the keyboard in Device Director
Windows has a congenital-in Device Manager to help y'all to identify and resolve issues with hardware devices, including keyboards.
Reinstalling the keyboard through Device Manager
To reinstall the keyboard through Device Director, follow the steps below.
- Open the Device Director and verify no xanthous exclamation marks are seen and that a Keyboards pick is listed.
- If no errors are seen, and Keyboards is visible, click the arrow next to Keyboards and highlight the keyboard device.
- In one case highlighted, right-click the device and choose Uninstall. Repeat this step until Keyboards is no longer listed in Device Manager.
- Once consummate, highlight the computer at the summit of the Device Manager list and and then click Actions and and so Scan for hardware changes.
- If the keyboard is working and detected, it should exist re-detected by Windows and re-appear. After this pace is consummate, test the keyboard once again.
Try updating your drivers
Note
Yous need a working keyboard to follow these steps. If you cannot get any keyboard to work on your computer, skip this section.
Windows update
Sometimes devices stop functioning because their software is out of date. If your operating organisation is Microsoft Windows, Windows Update should automatically keep your drivers up-to-date. To run Windows Update manually, follow these steps.
- Press the Windows key, type Windows Update, and and so printing Enter.
- Follow the instructions in the window that appears.
Manually installing drivers
If you suspect that Windows update was not able to notice your keyboard drivers, visit the manufacturer's website to download them. Getting keyboard drivers are necessary if you are using a special or programmable keyboard.
Supersede keyboard
If the troubleshooting options to a higher place do not yield whatsoever results, or you practice not have a spare keyboard, we recommend replacing the keyboard. Having the keyboard stock-still is unremarkably non cost-effective, as it is most likely cheaper to purchase a new keyboard.
Source: https://www.computerhope.com/issues/ch000955.htm
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